TERMS AND CONDITIONS
The terms and conditions set out below (“Conditions”) apply to your use of this website including the use of the information and services offered by BAQACIONISTA. It is effective from 1 October 2012.
In accessing and using the website or in engaging a transaction with BAQACIONISTA, you agree to be bound by these Conditions so please carefully read this section before proceeding. If you do not accept these Conditions, you must refrain from using the Site.
These Conditions must be read in conjunction with any other applicable terms and conditions governing the use of the Site.
Rates quoted are inclusive of all taxes and service charges and there are no additional booking fees. These special low rates are only available when you make full payment for your booking in advance via our website. The rates varies depends on the season and promotional periods.
All fares and prices quoted are correct at the time of publishing. Such fares, prices, international rates of exchange, government taxes and any other factors outside our control are subject to change, which in turn may affect room rates quoted.
Regardless of a deposit or full payment having been made, any increase in the rates must also be paid by the customer. If such increase is unacceptable, the customer retains the right to cancel his/her booking. However, attention is drawn to the possibility that some cancellation charges may be imposed covering BAQACIONISTA’s cancellation cost.
All reservations are subject to availability at the time of request. Once the booking is received by BAQACIONISTA, a confirmation will be sent to your email by our system. The reservation is guaranteed by your 100% online payment or any mode of payment acceptable to BAQACIONISTA.
You will receive a confirmation e-mail containing a voucher that is valid for your room and any other services detailed in the offer conditions. At the time of booking you MUST ensure that the email address given is correct and reachable. If you do not receive any email from our system within 24 hours, you are required to notify us immediately.
It is your responsibility to verify that all reservation details are complete and correct. BAQACIONISTA shall not be responsible for any loss or delay (direct, indirect or consequential) or third party claims (including any cancellation fees) caused by any incorrect or incomplete details in your reservation request.
Traveler’s Condo and Hotels
We have taken every reasonable precaution to ensure that the information is fair and correct at the time of publishing, and the facilities are available as described in the BAQACIONISTA website. However we exclude liability for subsequent alterations and the withdrawal or amendment of facilities.
To ensure your satisfaction, please also be aware that the Traveler’s Condo and Hotel are under renovation from time to time. BAQACIONISTA take all possible steps to limit disruption to their guests. We cannot accept requests for refunds where the traveler’s condo and hotel is carrying out renovations while a guest is resident.
Check-in / Check-out time
The check-in and check-out time varies and depends on the traveler’s condo and hotel’s own policy. In general, check-in time is from 2:00 PM and check-out time is up to 12 noon. However, in some instance, BAQACIONISTA may allow the guest to check-in earlier subject to availability. BAQACIONISTA reserve the right to charge for periods when the room is occupied outside their normal check-in and check-out time.
You understand and agree to adhere to the hotel’s own policies on the check-in and check-out time, and release BAQACIONISTA from any claims in relation to it.
Suitability of product
BAQACIONISTA is not responsible for any claims in relation to other travel products and services advertized in our web sites, if any.
Photographs and illustrations and other promotional material are for promotion purposes only. They do not represent any benefit that will be included in any arrangements made by you.
You have read our Privacy Statement and agree that the terms of such policy are reasonable. You consent to the use of your personal information by our site and/or its third party providers and distributors in accordance with the terms of and for the purposes set forth in the Privacy Statement.
You acknowledge and accept that BAQACIONISTA and its affiliates shall not be liable for, or responsible for any foreign exchange rate risk (exchange rate movements and rate fluctuations) in converting the charge amount to your local currency.
Any changes to your reservation must be made through our website or through email. You may also contact us at the contact number provided in the website. This applies to change of dates, extension of stay, early check out, delayed arrival or cancellation in full or in part. You should also contact us if you have any problems with your reservation on arrival or during your stay.
All requests for additional nights or rooms are subject to room availability. Please contact us directly to amend the reservation.
Shortening of stay
The shortening of stay including, but not limited to, early check-outs, reduction of number of rooms or people are considered as partial cancellation which is subject to our cancellation policy as detailed below.
All reservations have a Cancellation Deadline. This is guided as per the cancellation policy set out below.
Please contact us directly to cancel the reservation. Cancellation fee applies as follows:
| Cancellation Date
| More than 1 month earlier before the arrival date
| 15 – 30 days before the arrival date
| 7 – 14 days before the arrival date
|Less than 7 days before the arrival date
Note: Refund will be credited to the customer account within 3 weeks from the date of cancellation.
All cancellation requests must be made in writing, quoting the booking reference number and the email address you originally used to make your booking. Cancellations are only effective when we have confirmed by email. Proof of sending is not regarded as proof of delivery.
In case of early check-out or shortening of stay, no refund will be made unless BAQACIONISTA has accepted and signed differently. Refunds are ONLY possible upon presentation of this written confirmation from us.
In the periods of high occupancy and Special Events, the hotel shall impose stricter policies and longer cancellation deadlines. The policy will supersede the general terms and conditions. In general 100% penalty charge of your total stay will be applied upon cancellation, no matter the reasons or circumstances.
If you fail to show up at the traveler’s condo or hotel and cancellation has not been received and confirmed by us through email, 100% of cancellation fee will be charged.
Claims involving from a “No Show” may require supporting evidence of cancellation and you are required to inform BAQACIONISTA in writing within 5 days after your check-out date.
You should contact us immediately if you have any problems with your reservation upon arrival or during your stay. These claims must be reported while services purchased from BAQACIONISTA are still valid, for remedial action to resolve any problem or irregularity at that time.
All claims must be reported in writing and in every possible detail. Only if such a claim has been lodged will BAQACIONISTA fully investigate and act on any complaint.
Should you fail to report to us the problems or claims within 3 hours from its time of occurrence, it shall be deemed that you agree to release BAQACIONISTA from any damages incurred therefrom.
Responsibility of BAQACIONISTA
In certain arrangement, BAQACIONISTA and its websites act only as agent for the person or companies providing accommodation or other services, hereinafter called ‘Service Providers.’
You acknowledge that neither BAQACIONISTA, nor its owners, incorporators, subsidiaries, affiliated companies, employees or agents shall be responsible or become liable in contract or tort for any injury, damage, loss, delay to person or property, additional expenses or inconvenience caused directly or indirectly or other events beyond BAQACIONISTA’s control, including, but not limited to war, civil disturbance, pilferage, delays, severe weather, Acts of God, Acts of Government, accidents to or failure of machinery, equipment, vehicles or industrial disputes.
BAQACIONISTA shall not be liable for, or responsible to, any customer in the event of dissatisfaction based on personal opinion regarding the standard of service or accommodation provided by any Service Provider nor be liable or responsible for any disappointment, distress, lack of enjoyment arising from any act or omission whatsoever. BAQACIONISTA will only acknowledge liability in the case of proven justified complaints relating to specific and tangible inadequacies of facilities, accommodation or services provided.
We strongly recommend that all clients take out travel comprehensive insurance when making a booking.
We recommend that insurance covers loss of deposit and other monies through cancellation, loss or damage to personal baggage and loss of money, medical expenses, and additional expenses to cover hotel accommodation and repatriation costs should any services need to be extended or curtailed due to illness or other insurable risk.
The website content is subject to change without notice before or during your stay. BAQACIONISTA has endeavored to ensure that all information on the website is accurate, but can accept no responsibility for inaccuracy, or truth of statements made.
BAQACIONISTA may at anytime modify these terms and conditions and your continued use of this site will be conditioned upon the terms and conditions in force at the time of your use.
This Agreement and its performance shall be governed and construed in accordance with the laws of Philippines and any dispute concerning it or its interpretation shall be adjudicated in that jurisdiction.
Additional terms and conditions may apply to reservations, and other uses of portions of this site, and you agree to abide by such other terms and conditions.
This User Agreement, together with any terms and conditions incorporated or referred to herein, constitute the entire agreement between you and BAQACIONISTA relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on this site.